From one question to an answer you can defend.
No survey to design, no AI prompt to write. Four steps, and Lontra does the interviewing.
- 1 sentence
- is enough to start
- About 9 minutes
- for each person you invite
- No account
- for the people who answer
Say what you want to understand.
Write it the way you would say it to a colleague. One sentence is enough. Lontra works out what each conversation should cover.
- No survey to design, no prompt to write
- Start from an example if you prefer
What every conversation covers4 topics, about 7 min
- How an order moves from picking to the truckEdit
- The last time an order missed the truckEdit
- When stock in the system doesn’t match the shelfEdit
Opinions on the new uniformsRemoved- What changes on the night shiftAdded by you
Optional: answer it yourself first. Your answers never count.
Check the topics.
Lontra proposes what every conversation should cover. You stay in charge: change the wording, remove what does not matter, add what is missing.
- Lontra stays within the topics you approve
- Try the conversation yourself before anyone else
Invite the people who know.
Each person gets a private link and talks with Lontra on their own, on any device, in about nine minutes. Nobody else sees what they say.
- Up to ten people on the Free plan
- Nothing goes out until you confirm your email
- You see what each conversation covers before sending
Main finding
Orders miss the truck because stock counts are wrong at picking.
7 of 10 people describe it. 2 disagree. 1 doesn’t know.
“The shelf is empty but the system says it’s full, so we wait for a recount.”Picker, day shift
Read the answer, then question it.
Findings show how many people said what, where they disagree and what is still unknown. Every point links back to the conversations behind it.
- Ask follow-up questions grounded in the answers
- Export your findings at any time, for free
Deep Study: when the first answers raise new questions.
Lontra reads what people said, spots what is still unclear, and asks more questions on its own, within the limits you set at launch.
- 1
The people you invite
Up to ten people answer the first conversation.
- 2
Deep Study follows up
Short follow-ups with people who already answered, and colleagues they suggest. It tells you the day before.
- 3
One more time if needed
People can be asked again once more in a study. Then the findings are final.
- Colleagues they suggest get one email, never chased
- You can remove someone or pause before anything goes out
- Participants can stop follow-ups at any time
- Documents people share shape the next questions
Questions people ask
What do I get for free?
You can invite up to ten people for free. Each person has a private conversation about your question, and you read the findings with their sources.
Do the people I invite need an account?
No. Each person receives a private link and answers without creating an account or password.
How long is a conversation?
It depends on the topics you keep. You see an estimate before anything is sent, usually between five and ten minutes.
Can I try the conversation first?
Yes. The test is optional and private: your practice answers never appear in the findings.
Who decides who is asked next?
Deep Study, within the limits you set at launch: people who already answered, and colleagues they suggest. It emails you the day before, so you can remove someone or pause.
What do I see at the end?
Findings with supporting quotes, disagreements and what is still unknown. You can ask follow-up questions grounded in your conversations and export the results.
Start with one question. It’s free.
Ten interviews, no card needed. You see everything before anything is sent.