Running employee interviews
An interview study is only as good as its question and its reading. These articles cover how to write the question, how many conversations you need, follow-ups that get past the first answer, what to do with documents people show you, who sees what, and how to report small samples without overclaiming.
9 articles
Start here How to Write a Research Question for Your Own Organisation-
Running employee interviews
Reading Interview Findings: Counts, Disagreement and What Is Still Unknown
How to read a set of interview findings critically: check the count, read the disagreement, look for what nobody knew, and trace each point to its source.
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Running employee interviews
Following Up With the Colleagues People Mention
When interviews keep naming the same person, that person is evidence. How to follow up with referred colleagues within limits, without chasing anyone.
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Running employee interviews
Who Sees What in an Employee Interview Study
Before anyone is invited, decide who reads the answers, what participants are told, how long answers are kept and where they are processed. A plain checklist.
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Running employee interviews
When People Show You: Documents and Screenshots in Interviews
An export, a photo or a screenshot shared in an interview turns a description into evidence. How to invite them, what to ask about them and what to keep out.
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Running employee interviews
How Many Interviews Are Enough? Reporting Small Samples Honestly
Decide how many people to interview from the groups whose experience differs, then report counts like 7 of 10 with the disagreement and gaps left in.
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Running employee interviews
Running the Interview Phase of a Diagnostic in a Week
Plan, run and report the stakeholder interviews of an organisational diagnostic in five working days, with evidence a steering committee can check.
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Running employee interviews
AI Interviews That Ask Why: Follow-Up Questions That Reach the Real Example
The first answer in an interview is rarely the useful one. How follow-up questions turn a general complaint into a dated example, and what an AI interviewer must not do.
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Running employee interviews
Why Seasonal Staff Don't Come Back: What to Ask Before Next Season
Find out why seasonal workers do not return by asking about the weeks they actually worked, in time to change the offer before recruitment starts again.
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Running employee interviews
How to Write a Research Question for Your Own Organisation
Turn a vague concern into one question people can answer from experience, with a decision, a population and a period, before anyone is interviewed.