Your data should never be a grey area.

01

Data controller

For data collected on this website, Lontra acts as the data controller. Questions and data requests can be sent to hello@lontra.ai.

02

Data we collect

We collect only the information you choose to provide and technical data required to operate the website.

• Name, work email, and company.
• Role, relevant population, business context, and security-review need when you provide them.
• Technical information required for security, abuse prevention, and form operation.
• Audience-measurement data only when you accept analytics cookies.

03

Why we use it

Demonstration-request information is used to understand your need, organize the conversation, and provide pre-contractual follow-up. Audience measurement, when accepted, is used to improve the website.

04

Legal basis

Request processing relies on the pre-contractual steps you initiate and, where applicable, Lontra’s legitimate interest in answering professional requests and securing the site. Analytics cookies rely on your consent.

05

Recipients and location

Information is available only to authorized Lontra personnel and providers required for hosting, email delivery, and consented audience measurement. The site and Lontra processing are operated in the European Union.

06

Retention

Requests are kept for the time required to answer and follow the professional relationship, then deleted or archived under applicable obligations. You can request deletion at any time.

07

Your rights

You may request access, rectification, deletion, restriction, or objection. Where processing relies on consent, you may withdraw it at any time. Contact hello@lontra.ai; identity verification may be requested when necessary.

08

Employee data in the platform

This policy covers the public website. In a customer deployment, employee-data processing is governed by the contract, DPA, customer instructions, and governance rules agreed before launch.