Proof
From a performance gap to a localized production.
A global enterprise group wanted to understand why one business unit performed better than another on Customer Focus. Here is what the full loop looked like — anonymized.
Live in an enterprise-scale group across many regions.
The full loop
The seven steps from campaign to measured change.
Step 01
Campaign
Employees shared role-specific feedback through Lontra conversations — voice or written, in their own language.
Step 02
Analysis
Lontra ranked business units on Customer Focus and identified a measurable gap between BU A and BU B.
Step 03
Query
The team asked Lontra: “What does BU A do differently, and how can BU B improve?” — in natural language.
Step 04
Practices
Lontra surfaced the routines and behaviors behind the gap, drawn from employees' own words.
Step 05
Champions
Internal champions were identified for the practice — according to the organization's permission model.
Step 06
Production
Studio generated localized productions for the target geography — vertical video for floor associates, A4 sheet for back office.
Step 07
Measurement
The next campaign measured whether the practice was understood, applied — and whether the metric on the ground moved.
You do not just read reports. You ask questions to your organization.
Proof
Less admin. More organizational memory.
A measured loop from employee conversation to validated production, built for large, multilingual organizations.
Enterprise
employees
Live in a global enterprise group.
multi
countries
Built for multilingual, multicultural organizations.
2h → <1h
per employee
On a full review cycle: preparation, conversation, write-up and HRIS sync.
6.5×
faster
From identified need to internal production ready to share.
Methodology
Metric methodology
Every public metric is shown with scope, population, period, definition and interpretation limits. Anonymized case: no unauthorized customer logo is displayed.
a large distributed workforce
Global enterprise scope covered by the relevant campaigns. This figure describes deployment size, not a universal customer outcome promise.
many regions
Number of countries covered in the anonymized scope. Comparisons are localized by language, context and permissions.
Full cycle: over 2h to under 1h
Preparation, conversation, summary and HRIS synchronization. The metric compares observed average time before and after the Lontra loop on the relevant scope.
Internal productions up to 6.5× faster
Time measured between identified field need and shareable production. The outcome depends on format, human validation and local complexity.
Next step
Start with one loop.
One population. One business question. One measurable output.
30 minutes, on a call, with a human who knows your industry. No waitlist.
A company that teaches itself.